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faq...
- privacy
- delivery methods
- shipping costs
- payment options
- volume discounts
- taxes
- duty & customs
- returns policy
privacy
Westcoast Gifts does not sell or share any of your personal information to any third party.
Your privacy is respected and is primarily used for transactional purposes only.
WestCoast Gifts utilizes 2 Checkout.com (2CO) to handle payment processing and customer care support for your online transactions.
For your safety and security,
2Checkout.com utilizes the latest in browser security. Our Secure Sockets Layer (SSL) software is the industry
standard and among the best software available today for secure online commerce transactions. It encrypts all
of your personal information, including credit card number, name, and address, so that it cannot be read as the
information travels over the Internet. Any information transmitted with a web address beginning with https is
encrypted before transmission. 2Checkout.com does not allow any transactions that do not occur on a secure connection.
delivery methods
We take extra care in packaging all items for safe delivery from Canada to your doorstep
complete orders are be sent out immediately. Our customers will be notified should there be any
backorders/delay in shipping. Westcoast Gifts is not responsible for any delivery delays once
your order is in the postal system. customer in "third world countries" accepts parcel delivery risk / theft / tampering
USA - air & surface parcel (7-14 business days)
International - air & surface parcel (2+ weeks) varies dependant on location and/or customs
shipping costs
shipping cost charged to purchaser upon transaction. calculated based on total value of your purchase.
we use most efficient delivery method applying the maximum of your incurred shipping fee.
rush orders
can be accommodated, please contact us prior to ordering...
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USA orders |
shipping cost |
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$0.00 - $19.99 |
$8.75 cdn |
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$20.00 - $39.99 |
$11.75 cdn |
| $40 + |
$15.75 cdn |
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International orders (outside Canada + USA) |
shipping cost |
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$0.00 - $39.99 |
$16.75 cdn |
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$40.00 - $99.99 |
$22.75 cdn |
| $100 + |
$22.75 cdn |
payment options
Visa, MasterCard, American Express, Discover, Diners Club and JCB accepted
WestCoast Gifts utilizes 2 Checkout.com Inc.(2CO) to handle payment processing and customer care
support for your online transactions.
International Money Orders accepted in CAD or cdn currency. Personal cheques
drawn on Canadian financial institutions are accepted. Please include shipping costs in your
payment amount (see above shipping fee schedule)
payable to: Westcoast Gifts
Volume discounts
We offer preferred rates on orders from the same vendor. Orders of 10 or more products from
same vendor (any combination) will receive significant savings. Prior to ordering,
kindly drop us an email
Taxes
No tax for customers from USA and outside of Canada. Food items are tax free
Duty & Customs
Foreign government duty, customs charges and other fees are responsibility of the
purchaser and not included in our cost
Returns Policy
We make every effort to have your purchasing experience with Westcoast Gifts a memorable one.
Orders may be returned for an exchange, refund or credit if not satisfied within 5 days from
receiving delivery. Item(s) must be in re-saleable condition along with invoice details and
reason for return. Purchaser is responsible for shipping charges. To ensure a safe return,
kindly return goods in original packaging
We make every effort to ensure accuracy in website content. We reserve the right to
adjust prices as well as enhancements in service and content of the website.
All content of this website cannot be copied, reproduced, published without expressed
written consent of Westcoast Gifts.
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